Missed Appointments

To discourage people not turning up for their appointments, we charge a $20 fee for appointments not kept, this applies to appointments with the GP or Practice Nurse.
This fee will apply to missed appointments regardless of the patient’s age.
Please note that you will not incur this fee if you ring to cancel or change your appointment 24 hours or more prior to your appointment time. Late cancellations may still incur a fee as it is unlikely the appointment time will be filled at short notice.