Heidi is a note taking tool which accurately and efficiently captures the details of your consultation, discussion, and outcomes of your appointment, allowing us to focus more on the conversation rather than manual note taking, enhancing the quality of care you receive.

Heidi supports but does not replace clinical professional judgement, medical decisions are made solely by your clinician.
Data is processed and stored in accordance with applicable privacy laws. Conversations are transcribed simultaneously, meaning no recordings are ever stored.
Your consent is required for the clinician to use Heidi, and will be documented in your file, if you are happy for the tool being used.
We have more information available at reception.